Update

All email replies are now done except for the few that I just received. I've been informed about a potential issue with JAA (I haven't confirmed it yet), but it is not critical and the auto analysis still works without issues.

 

Also if you are sending payments, please don't use western union until I return. The areas I'm in are remote and the WU outlets aren't able to pay larger cash amounts.

General Update

I've only just gotten proper internet access and have responded to every critical issue. Please be patient and I'll attend to other issues/emails when possible. Most people will have a response within 48hrs.

Code Requests

Also I know there are pending code requests and emails etc and these will all be done tomorrow for sure.

Hybrid V3, General Schedule & JAA

Hybrid V3:

 

Everything is working, finally. But there are still some minor issues to sort out. One issue is the live video, while smooth, is delayed by about 500ms. So we lose about 0.5s of betting time. This is just a video codec issue and is easy enough to fix.

 

A more critical issue relates to multiple players and when they get predictions. Currently for the typical team play setup:

 

Player 1: Gets prediction instantly (besides the 500ms delay). But with the 500ms delay, prediction is +500ms what we consider "perfect". The player only needs 1 ball and 1 rotor revolution, which is a prediction in about 3-4 seconds after ball release. The equivalent accuracy with another computer such as the Uber will require 5 revolutions to be clocked, but this takes a lot longer and by that time, no more bets may be called. The Hybrid has the benefit of high accuracy without taking long. Plus a simple addition later will take partial rotor revolutions like the Uber computer does, so we can get highly accurate predictions in as little as 1.5 - 2 seconds after ball release, but that's a lot sooner than we need anyway.

 

Player 2: Gets prediction 1000ms later than player 1 (at +1500ms from "perfect")

 

Players 3+ (as many other players as you want): Gets 1000ms later than player 2 (at +2500ms from "perfect")

 

Work has already begun on re-arranging the processes followed by the wireless components, which will ensure that all players get prediction in less than +500ms from "perfect".

 

Luckily the programmers have just about finished the modification anyway, and I should be able to test it tomorrow (if I have time, otherwise will do it when away). Either way again I will be away for 2 weeks starting in a few days, so the fully complete hybrid wont be available until at least 2-3 weeks from now anyway because it will need to be fully tested on a wheel.

 

 

JAA:

 

JAA appears to be working perfectly now, provided you are using a spin profile with no illegal characters. There have been a few reported issues but from what I can see, it is from incorrect software use instead of a bug. If your existing profile has illegal characters, then you may need to create a new profile and let the software inform you if you entered illegal characters. The exception is the import spins feature isn't working, but the programmer now knows about it, and it should be fixed within 24hrs.

 

 

General Schedule:

 

I'm coming to the end of a tax audit (despite the inconvenient timing), which isn't a problem as I've always adhered to regulations. Most of it is already done but the accountants need more material from me to be in pristine order. This must be my first priority before I leave because I won't have access to my filing cabinet for 2 weeks. Nevertheless everything that needed to be done for players has been done, with the exception of some shipping, and live support meetings. I will do the shipping tomorrow but can only do live support meetings when I return. That's why I did the extra instructional videos today.

 

My last day working before I leave will be tomorrow (Friday) so if you need something done, please clearly make your request before morning tomorrow my time.

Uber Roulette Computer Instructional Videos and Support (all players please read)

I've created some new videos and listed the main ones at http://www.genuinewinner.com/forum/index.php?action=kb;area=article;cont=46

 

As explained previously, these videos were done because it is not practical for all players to attend a live support meeting at the same time. I will still be doing a video showing everything being actually applied in a real situation (real spins), and this video will be done some time when I'm back.

 

I understand that to me it is simple, but new players still struggle to understand parts – especially when English is a player's second language. It is important to me that everyone gets full use of the roulette computers, so I will continue to give all the support that is needed.

 

The next steps are the long video demo as explained above, and then anyone can ask me specific questions to clear any points.

 

Very importantly, there are still players who request that I meet them or spend hours on the phone. But the questions I'm asked are clearly addressed in the instructions, which indicates the player hasn't even read the instructions. I agree to give everyone the support that's needed which includes close personal support, but players need to understand I spend a lot of time making clear and details instructions and videos so I can help as many people as possible. PLEASE, READ THE INSTRUCTIONS AND WATCH THE VIDEOS BEFORE YOU ASK ME ANYTHING. I guarantee if I've been asked the question more than a few times, then I've added the answer to a video, the instructions or the knowledgebase. It does no good to complain you aren't getting my time in person or on the phone when you haven't even read the material I've prepared for you.

 

The knowledgebase is in the forum. Links to the main videos are also in the knowledgebase. The instructions are constantly revised to make them simple but thorough. If you can't find the answers you need, that's when you need to contact me.

 

Again understand I sincerely want to help everyone, but when one player asks me a question about something that isn't clear in the instructions, and a second player asks me a question that clearly indicates they haven't bothered to read the instructions, then my response to the second player will be 'please read the instructions' because I already have limited time. But for the first player, I'm happy to dedicate all the time they need because I know they are helping me too by checking all material I prepare.

Messaging me in the Player Forum

Just a reminder NOT to message me in the player forum using the PM feature. This is because it is difficult for me to manage correspondence via the messaging system. For support, please only either use the player contact form at http://www.genuinewinner.com/players.html or email me directly. If you have already sent me messages this way, please resend them via email or the form.

JAA Issues

As expected there have been some issues with JAA after the developments, but most of the issues are already fixed and the others are being worked on. Full functionality is expected to be restored within 24hrs.