Roulette Computer and Accessory Shipping

I'm in the middle of doing a lot of shipping for roulette computers and components. Because of other work, it will take me a few days to check and package everything. If you are waiting for something, I expect to ship everything this Wednesday.

Knowledge Base for Player Support

Over the past week I've added many new topics in the player knowledgebase at http://www.genuinewinner.com/forum/index.php?action=kb

 

Whenever a player asks a question that is common, I add the answer to the knowledgebase so it will continue to grow. Whenever you have a question, please check the knowledgebase first.

JAA Updates

The online wheel analysis software is still having performance issues, despite the recent updates making things overall better. But there is still room for improvement and I'm not waiting for the previous programmers anymore (too slow). So this week I'm selecting new developers to continue the work. I already have 30 or so candidates ready to go so I just need to choose. The previous developers are officially no longer working on this project.

 

What I mean by performance issues is on some spin profiles, the server will choke and timeout because it doesn't complete analysis before timeout. The result is a plain white screen. It doesn't usually happen but it happens often enough to be an issue that needs fixing.

Unfinished items

I've run out of time today and couldn't respond to all emails and forum posts. I will have to to these first thing Monday. You don't need to resend emails etc.

Uber updates

The Uber update that does peak selection for multiple peaks is now complete and tested. First I'm going to do a demo video very clearly explaining full use starting from taking the ball sample, right through to using more advanced features such as auto target. The explanations will be as clear and detailed as possible. It may be long and boring because of the excessive detail, but at least it will be thorough.

 

I will do that likely next week and will make the video available shortly after.

 

After this if anyone still needs an in-person support meeting, one will be arranged.

Induction Loops

The new batch of induction loops are now complete and I'll have them in around a week.

Testimonials

I'm updating my website so if any players want to send a written testimonial about the system or computers, please email to me directly. They should basically say:

 

1. how long you've been playing for

2. what you've achieved

3. what you think of dealing with me, the tools & service I provide etc.

4. how it compares to other systems or technology you have

 

Of course no private information will be published.

 

If the testimonial is not overwhelmingly positive, submit the form at genuinewinner.com/BANNEDPLAYER.html (kidding)

 

I appreciate your honesty. The feedback also helps me address problem areas.