Uber upgrades

A bug in the latest Uber upgrades has now been identified, and should be fixed within 24hrs. When fixed, I'll test everything and submit a post to confirm.

Writing Clearly!

Much of the questions players are asking are still unclear. This makes responding much more time consuming and difficult than it needs to be. Often I will spend a few minutes reading and re-reading a sentence, trying to make sense of it when it should take 5 seconds. When this happens for numerous sentences and emails, I end up wasting an hour each day, which to me is a lot of time. There are many other things that are taking my time that shouldn't be.

 

Please understand I'm just one person, and I need to allocate my time to the priority tasks. To help players get support in a timely manner, there is the forum and the knowledge base with in the forum, so please use them. And very importantly, when you ask a question either on the forum or in an email, make what you want to know A1 crystal clear. Do not write extremely long sentences. Keep it simple and direct.

 

Most players already help me by doing this, but from now on when I receive questions or information that is simply not clear, I will request you to clarify things and resend your email. In advance I apologize as it may be "annoying", but it is necessary to ensure quality support for all players.

JAA mod to note

If you are developing a custom variant only for specific segregated variables, first select them in the main filter (multiple selections are ok), then use the bottom area to do the usual auto analysis. This way you can do an auto analysis only for a specific ball if it is on the same wheel.

Uber Updates

The updates for the Uber that will make application even easier are almost finished. The main part of it is coded. Now it simply needs to be applied to various parts of the software, then fully tested. Including testing, it is roughly a week from completion. So by around this time next week, it should be available. For people waiting for it, please don't consider it complete until I publish a post saying so. There may be a small firmware upgrade required for it but work has started on it to save time, in case it is required.

JAA (online software)

It appears the issues with JAA are finally fixed - now the server is using multi-core processing. A 1500 spin analysis takes about 30 seconds instead of the server timing out or crashing. This is something like 10 billion calculations so it can't get much quicker, although the typical wheel is for only 150-300 spins per direction.

 

From the testing I've done so far, it all appears ok but report any issues to me at the player forum: http://www.genuinewinner.com/forum/index.php/topic,6406.0.html

 

I still need to do some final testing, so I suggest players don't bet for real just yet. Again I will need players to contribute so testing is done quicker.

JAA

Programmers have stated they have fixed all issues and will be uploading the fixes to the server within 24hrs. We'll wait and see if there is any significant progress. If what they say it accurate, then this is a better option than finding other developers. As soon as changes are uploaded, I'll test assuming its not past 5pm. If it is, I'll test first thing in morning.

Unlock codes & support

All unlock codes are now done. I was a few days behind schedule as work piled up. If you haven't gotten an unlock yet, I haven't received your request.

Also all players need to check the knowledgebase in the forum before asking questions. And preferably use the forum first for support because often other players can answer questions for you, and more often than not the question is already answered there numerous times.