Misc updates

JAA (online software): programmers are very slow in fixing bugs. I know all about the issues and am hassling the developers.

 

Hybrid V3: I have the latest version which is supposed to have just about all final issues corrected, minus the wireless communication component. I haven't had time to test it yet, but if what the programmer says is correct, then it would be complete except for the wireless part which relies on the programmers of another component. The issues that were recently worked on were only minor, but still significant for practical seamless operation in the casino environment. I had to get a different programmer for the other component (not the main part, just for the bet receivers), but that work shouldn't take more than 2 or so weeks once they begin work (add 1 week to understand existing code). Basically the previous programmer wasn't comfortable with the size of the existing code he had to work with. Anyway I have many other staff to choose from and will do so shortly to keep things moving.

 

Emails: I'm now back in Melbourne and have responded to many emails on my laptop while away. I may end up responding to emails/code requests twice because I haven't correctly synchronized my emails between computers.

 

In all I wont be working a full day today, but will tomorrow. I know about many various issues and am getting through everything in due course. This includes shipping, programming, emails etc etc so you don't need to remind me or re-send emails. If your issue is not resolved by the end of this week, then I may have missed it, so notify me from the upcoming Monday onwards.

JAA online software

JAA (online software) has all issues corrected according to the developers, but I'm not in position to test it until I return on 24th September. To help keep any bug fixing development moving, players need to report bugs to me so I can forward comments/bug reports to the developers.

All emails are responded to except a few longer ones. I may not be able to access the internet properly until i return as the internet access here is worse than I thought. I can check emails daily via my phone, but getting proper access on my notebook is a different matter.

Only other matter is I am unable to unlock ebooks from my notebook because of the software's inbuilt security features (cant do unlocks from this pc). I will unlock ebooks when I return.

JAA online software

The programmers have stated all issues are now fixed except one, and will be uploading the changes to the player server soon. They haven't specified what the one issue is but I'll find out later.

Online / JAA software

There are some bugs in the new version is expected, and the developers are working on them. And now, you may not be able to use some features of the software. For any requests relating to this software, please wait for my announcement that indicates the software is working correctly.

V3 Hybrid basic setup and progress video

A video showing the progress off the V3 hybrid is at http://www.genuinewinner.com/forum/index.php/topic,6407.0.html (you need to be a player with forum access to see actual download link).

 

Its a bit of a rushed video, but its enough for everyone to see the progress, with a brief explanation of how to set up the tracking, and what is left to do. Essentially what remains is the parts for the wireless connection to the phones, and lots of testing to fix any bugs. In the video I didn't do setup 100% correctly but at least you get the outline of what setup involves. Full and more detailed instructions will be made available to actual users of the technology in time.

**** Away from 9-25th September ****

I will be away between 9-25th September. I will still have Internet access, but it will be limited. For now I'm just trying to get all work done before I leave, so while I'm away I will only need to do emails. While I'm away, please expect me to be briefer in my email responses as my emails will be more of a cram session. The briefer and more direct your emails and questions are, the better it is for both of us. Access codes will be unaffected. I will still treat them with priority and you will have a response within 24hrs.

 

I will have my mobile phone on me for emergencies, but please respect it is for emergencies only, and very rarely are matters urgent. The last time I was away, players still called me for small matters so I had to turn my phone off which is inconvenient for players who sincerely need something urgently. I hate having to do that but please respect my request.

Online software - new version

I've done some initial testing of the latest online software version. Everything so far looks good, but I can only properly test it with real spins. So the latest version is being installed on the player server within the next 24hrs. That way I'll have plenty of real spins to test with.

 

FOR NOW DO NOT RELY ON THE SOFTWARE AS IT MAY HAVE BUGS. PLEASE DO YOUR OWN TESTING! REMEMBER I NEED YOUR HELP TO TEST IT AND REPORT BUGS. BEFORE YOU ASK HOW LONG EVERYTHING WILL TAKE, I SUGGEST DO SOME TESTING OF YOUR OWN TO HELP. BUT DO NOT PLAY FOR REAL WITH IT YET. I'LL ANNOUNCE WHEN EVERYTHING APPEARS TO BE PERFECT.

Forum update

I've upgraded the forum so we can use a knowledgebase for members that will help improve support. Basically the knowledgebase will hold all kinds of data that will answer most common questions so I can reduce the time spent giving support, especially for the basic questions/answers. I haven't added anything to the knowledgebase yet, but will do this over time. Everyone can access the knowledgebase via the forum.

New wheel analysis software

I'm in the middle of testing the new online software. I'll post an update when I have something more to report. Unless there are critical issues, the new software will be available for players this week.